Elements and Performance Criteria
- Communicate with customers
- Prepare order
- Select and fit personal protective equipment and ensure workplace, equipment and materials are clean and hygienic before preparing order
- Inspect required products for signs of spoilage, defects and parasites, and dispose of defective product after consultation with supervisor
- Prepare product according to customer specifications and food regulations
- Weigh product and record weight on appropriate form or invoice according to workplace procedures
- Package and label weighed items to ensure product remains at appropriate temperature and undamaged during transport
- Maintain identification and traceability of product on both packaged and unpackaged goods
- Consolidate order
- Transfer and deliver product
- Ensure product assigned to the customer at the workplace is signed by the customer
- Check delivery vehicle for cleanliness and serviceability
- Place consolidated order into the vehicle and check product to ensure temperature is maintained until delivery
- Operate and park delivery vehicle according to road and traffic legislation
- Deliver product safely to customer using the most appropriate route
- Check and keep documentation signed by customer accepting product
- Return to workplace
- Forward documentation for seafood delivery to the appropriate personnel at the workplace
- Empty and clean delivery vehicle using cleaning chemicals and equipment safely and according to manufacturer instructions
- Use and maintain vehicle according to road and traffic legislation
- Complete logbook or other documentation according to workplace procedures on return